About
About DHL Express
DHL Express is the world's leading international express delivery service, operating in more than 220 countries and territories. It specialises in time-definite international and domestic shipping for businesses of all sizes, from small parcels to freight, supported by a global network of over 300 aircraft and 35,000 vehicles. The MyDHL API is DHL Express's primary integration interface, providing enterprise systems with direct access to shipping, tracking, pickup, and customs capabilities.
Core Capabilities
International and domestic express delivery, time-definite shipping products, on-demand delivery, import express, and freight services across 220+ countries and territories.
Deployment
MyDHL API is available as both REST (JSON) and SOAP (XML). The Business Connector supports both interfaces and handles authentication, versioning, and data validation automatically.
Data Model
Paperless Trade (PLT), commercial invoice generation, landed cost calculation, duty and tax estimation, and export/import compliance checks are all first-class capabilities of the API.
Typical Landscape
DHL Express typically integrates with ERP (SAP B1, NetSuite), e-commerce platforms (Shopify, WooCommerce), WMS, order management systems, and customer portals requiring live tracking.
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System Objects
System Objects Covered
The System Connector covers the following DHL Express objects, providing secure API-level access and enabling seamless CRUD operations.
Rating
Rate and product capability queries. DHL Express product codes, transit times, surcharges, fuel fees, and currency-specific pricing.
Tracking
Real-time shipment tracking events. Status codes, location updates, exception handling, and estimated delivery times via polling and webhook delivery.
Address Validation
Shipper and recipient address validation against DHL Express service capability. Country-level routing checks and delivery feasibility confirmation.
Shipment
International and domestic express shipments. AWB number generation, piece IDs, multi-piece support, and document vs. non-document classification.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Automated Shipment Creation from Orders
When a sales order is confirmed in your ERP or e-commerce platform, a DHL Express shipment is created automatically, including AWB number generation, label printing, and paperless trade document submission.
Real-Time Tracking in Every System
Live shipment status events from DHL Express are pushed into your ERP, CRM, and customer portal as they occur. Customers and operations teams always see the latest delivery progress without manual lookups.
Dynamic Rate Shopping at Checkout
Retrieve real-time DHL Express rates and product options at the point of order entry or e-commerce checkout. Customers see accurate delivery times and prices. Your ERP stores the agreed rate against the order.
Landed Cost Calculation for Cross-Border Orders
Automatically calculate duties, taxes, and fees for international shipments before booking. Results feed into order pricing, customer-facing quotations, and finance systems to eliminate post-shipment billing surprises.
Courier Pickup Scheduling
Trigger pickup requests from your WMS or order management system once outbound shipments are ready. Confirmation details and pickup windows sync back automatically without any manual DHL portal interaction.
Returns Management
Generate DHL Express return labels and QR codes for customers from within your ERP or customer service platform. Label validity periods are configured per business rule and return shipments are tracked through the same pipeline as outbound.
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No custom builds and no ongoing maintenance between system pairs.