About
About Shopify
Shopify is a leading cloud-based e-commerce platform used by over 4 million merchants worldwide. It enables businesses to create and manage online stores, sell across multiple channels, process payments, manage inventory, and handle fulfillments, all from a single platform. Shopify serves businesses of all sizes, from independent retailers to enterprise brands.

Core Capabilities
Online storefront, product and inventory management, order processing, multi-channel selling (web, POS, social), payment processing, shipping and fulfillment, discount and promotion engine.

Deployment
Fully cloud-hosted SaaS platform available on Shopify Basic, Shopify, Advanced, and Shopify Plus plans. The Business Connector integrates via the Shopify Admin REST API, supported across all plan tiers.

Data Model
Resource-based architecture with versioned REST and GraphQL APIs. Core resources include products, variants, inventory, orders, customers, fulfillments, and store configuration objects. The Business Connector handles all Shopify API versioning natively.

Typical Landscape
Shopify typically integrates with ERP systems (SAP B1, NetSuite, Dynamics 365), accounting tools (QuickBooks, Xero), WMS and 3PLs, CRM platforms (Salesforce, HubSpot), marketing tools, and shipping carriers.
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Business Objects
Business Objects Covered
The Business Connector covers the following Shopify objects, with inbound and outbound components, full data model understanding, and business rule handling built in.
Customer Address
Billing and shipping addresses associated with a customer account. Supports multiple addresses per customer with a default address flag.
Discount Code
Unique discount codes that customers enter at checkout. Linked to price rules; tracks usage count and per-customer usage limits.
Product Image
Images attached to products or specific variants. Includes position, alt text, and associations to product variants.
Product Variant
Individual sellable variants of a product defined by option values (size, colour). Includes SKU, barcode, pricing, and weight.
Inventory Item
Represents the physical stock unit behind a product variant. Tracks SKU, cost, country of origin, and harmonised system code.
Inventory Level
Stock quantity for a specific inventory item at a specific location. Supports available, incoming, and committed quantity tracking.
Order Refund
Full or partial refund records against an order. Includes refunded line items, restocked quantities, and refund transactions.
Fulfillment
Shipment records for order line items. Includes tracking number, carrier, shipment status, and fulfilled line item quantities.
FulfillmentOrder
Routing instructions grouping order line items by fulfilment location. Manages the workflow from pending to fulfilled.
Country
Countries enabled for the store with their associated tax rates and province configuration.
Province
Provinces or states within a country, including tax rate configuration and province code.
Customer
Shopper accounts including contact details, addresses, order history, marketing opt-in status, and account tags.
Price Rule
Promotion rules defining discount type, value, target (order or line item), eligibility conditions, and active date range.
Product
Product listings including title, description, vendor, product type, tags, and publication status across sales channels.
Order
Customer purchase records including line items, pricing, taxes, discounts, shipping lines, payment status, and fulfilment status.
Location
Physical or virtual locations (warehouses, stores, fulfilment centers) where inventory is stocked and fulfilments are assigned.
Order Transaction
Payment and refund transactions associated with an order. Covers authorizations, captures, sales, voids, and refunds.
Currency
Currencies enabled for the store including enabled status and conversion rate to the store's default currency.
Policy
Store policy pages such as refund policy, privacy policy, terms of service, and shipping policy content.
Shipping Zone
Shipping zones defining geographic areas with associated shipping rates, carrier services, and weight-based or price-based conditions.
Shop
The store's own configuration including name, domain, currency, time zone, contact email, address, plan name, and checkout settings.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Order-to-ERP Sync
New Shopify orders flow automatically into your ERP as sales orders. Customer records, line items, pricing, taxes, and shipping details are mapped and posted, with no manual data entry and no re-keying.
Real-Time Inventory Synchronization
Stock levels managed in your ERP or WMS update Shopify inventory levels in real time. When a sale occurs in any channel, Shopify reflects the correct available quantity immediately.
Product Catalogue Distribution
Products created or updated in your master system (ERP, PIM, or MDM) propagate to Shopify with correct variants, pricing, and inventory allocation. New product launches reach your storefront instantly.
Customer Master Data Management
Customer records created in Shopify sync to CRM and ERP platforms. Updates to addresses, contact details, and preferences are reflected across your entire system landscape automatically.
Fulfilment & Shipping Integration
Fulfilment orders created in Shopify trigger pick and pack workflows in your WMS or 3PL. Tracking numbers and shipment confirmations flow back to Shopify, updating customers automatically.
Promotions & Pricing Governance
Price rules and discount codes managed centrally in your promotion engine, or ERP, are pushed to Shopify on schedule or on demand, ensuring consistent pricing across all sales channels.
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