PLATFORM

A System Connector is the technical foundation for talking to a system: authentication, API operations, protocols, and error handling. Use it directly in your automations, or as the layer every Business Connector is built on.

What It Is

A visual, event-driven workflow engine

Before any system can exchange data, something has to handle the unglamorous part: how to authenticate, which endpoints to call, how to page through results, what to do when a request times out. The System Connector handles all of it.

It is the technical contract with a single system. It knows how to sign in, how to call the system’s native API, and how to move data in and out reliably. It works with the system’s native objects, the shapes that system already passes and expects, so an automation can act on a system directly without any canonical translation.

Every Business Connector is built on top of a System Connector. The System Connector provides the connection. The Business Connector adds the business meaning. You can use the System Connector on its own, or build up from it.

At a Glance
TYPE
Technical connectivity component
HANDLES
Authentication, APIs, protocols, error handling
WORKS WITH
A system’s native objects
USED BY
Automations directly, and every Business Connector
ROLE
The foundation layer of the platform

Capabilities

What a System Connector handles

The connectivity essentials, built once and managed centrally, so no automation has to reinvent them.

Authentication

Six methods out of the box: Basic, Token, OAuth1, OAuth2, AWS Signature, and JDBC, with automatic token refresh. Credentials are managed centrally, never hard-coded into a flow.

API operations

Call a system’s native REST, SOAP, or database interface. Read, create, and update records in the system’s own format, exactly as its API expects.

Pagination & rate limits

Pages through large result sets and respects each system’s rate limits automatically, so high-volume jobs stay reliable instead of getting throttled or dropped.

Error handling & retries

Transient failures are retried with backoff. Persistent failures surface with full context in the Error Inbox, so your team can resend without rebuilding the request.

Credential management

System Landscape Services hold every endpoint, entity, and credential in one governed registry, with on-demand connectivity checks so you know a system is reachable before a flow runs.

On-premise connectivity

The On-Premise Agent reaches systems behind your firewall through a secure outbound tunnel. No inbound ports to open, no VPN required.

The Two-Layer Model

System Connector first. Business Connector on top.

The two are not alternatives. One handles connectivity; the other adds business meaning on top of it.

SYSTEM CONNECTOR
Technical access to one system

The plumbing: sign in, call the API, move data reliably.

  • Authentication and credential management
  • Native API operations (REST, SOAP, database)
  • Works with the system’s native objects
  • Usable directly in any automation
BUSINESS CONNECTOR
Canonical meaning, built on the connection

Everything the System Connector does, plus business understanding.

  • Translates the system to and from OES
  • Encodes business logic, tax handling, validation
  • Speaks the canonical business language
  • Marketplace-ready, reusable across customers

One System Connector can power many things: a direct automation today, a full Business Connector tomorrow.

In The Automation Engine

Use a System Connector directly when you just need to reach a system

When the job is “when X happens, call system Y,” you do not need canonical translation. The automation calls the System Connector and acts on the system in its native shape. No OES, no Business Connector required.

1

Connect

Point the System Connector at your system and authenticate once.

2

Trigger

An event in one system, or a schedule, kicks off the automation.

3

Call

The flow calls the system’s API through the connector, with retries and rate limits handled.

4

Act

Read, create, or update records in the target system, in its native format.

The Foundation

The base every Business Connector is built on

A Business Connector does not start from scratch. It starts from a System Connector. The connection, authentication, and API handling are already solved, so the work that remains is the valuable part: mapping the system to the OneEnterprise Specification (OES) and encoding its business rules.

That separation is deliberate. Connectivity changes rarely. Business meaning is where the depth lives. By keeping them in separate layers, a fix to an API endpoint never touches the business logic, and new business logic never breaks the connection.

For Partners

Build connectivity once. Extend it anytime.

Specialist partners build the System Connector for a system they know, validate it, and publish it. That connectivity becomes the reliable base others can build a full Business Connector on, without re-solving authentication or API handling.

Build the plumbing once, and it works for every automation and every Business Connector on the platform.

Start with the connection.
Build up from there.

See how System Connectors, the Automation Engine, and Business Connectors fit together on one platform.