Your shipments move through dozens of systems. Your data should move with them.
Connect your ERP, WMS, TMS, carrier platforms, 3PL systems, freight forwarders, e-commerce storefronts, and customer portals into a single operational network. Order status, shipment tracking, inventory positions, and delivery confirmations flow automatically across every partner and every leg of the journey.
The Challenge
The integration challenges Logistics Teams face
Logistics operations span multiple companies, systems, and geographies. A single shipment can touch a dozen platforms between order and delivery. When those platforms don’t talk to each other, visibility dies and manual work multiplies.
Where’s My Shipment?” Is Unanswerable
The order lives in the ERP. The shipment status is in the TMS. The carrier tracking number is in the shipping platform. The delivery confirmation is in the 3PL’s portal. Answering a customer’s tracking question means checking four systems and cross-referencing manually. Customer service spends minutes per inquiry. Multiply that by hundreds per day.
Warehouse and ERP Are Out of Sync
Goods arrive at the warehouse but the ERP doesn’t know for hours. A pick-and-pack is completed but the order status doesn’t update in the storefront. Stock levels in the WMS don’t match the ERP. The result: inaccurate availability promises, missed SLAs, and a permanent reconciliation backlog.
Carrier and 3PL Data Is Siloed
Every carrier, freight forwarder, and 3PL has its own portal, its own API, its own status codes. Integrating with one carrier is a project. Integrating with five is a permanent cost center. When you switch carriers or add a new 3PL, the integration cycle starts over, with a new set of data formats and status mappings.
Returns and Exceptions Break the Chain
A failed delivery needs to trigger a return-to-sender in the carrier system, an inventory restock in the WMS, a credit memo in the ERP, and a notification in the customer portal. But these systems don’t coordinate, so someone tracks the exception manually through each system, often across different time zones.
Visibility & Observability
End-to-End Supply Chain visibility,
built into the Integration Layer
Logistics visibility shouldn’t require a separate analytics platform bolted on top of your integrations. When the integration layer itself knows where every business object is across your landscape, visibility comes for free.
Business Object Search
Search for Shipment #SH-4891 and see its status across every connected system: ERP (invoiced), WMS (dispatched), carrier (in transit, hub Berlin), customer portal (tracking live). One query. Complete picture.
End-to-End Message Tracking
Follow every data handoff from order creation through warehouse allocation, carrier dispatch, tracking updates, and proof of delivery. See exactly where data is, what state it’s in, and where it stalled.
System Health Monitoring
Know when a carrier API goes down, a WMS queue backs up, or a 3PL connection drops, before your shipments start failing. Proactive alerts, not reactive discovery.
Partner Benefits
What Logistics Teams automate with OneEnterprise.
Use Case 01
Order-to-Shipment Automation
A sales order in the ERP triggers warehouse allocation in the WMS, carrier selection and booking in the TMS, label generation in the shipping platform, and tracking number propagation back to the storefront and customer portal. End to end. No manual handoffs between stages.
Use Case 02
Real-Time Shipment Tracking Sync
Carrier tracking updates flow automatically into your ERP, customer portal, and CRM. ‘Picked up’, ‘in transit’, ‘out for delivery’, ‘delivered’: every status change propagates to every system that needs it. Customer service answers tracking questions from the CRM, not the carrier portal.
Use Case 03
Warehouse ERP Inventory Sync
Goods receipt at the warehouse updates ERP stock in real time. Pick-and-pack completion adjusts inventory and triggers delivery note creation. Stock transfers between warehouses reflect across all systems simultaneously. No batch reconciliation. No overnight sync gaps.
Use Case 04
Multi-Carrier & 3PL Integration
Each carrier and 3PL connects to the OES standard through its own Business Connector. Carrier-specific status codes, tracking formats, and label requirements are handled inside each connector’s domain logic. Switch carriers or add a new 3PL without rebuilding your integration layer.
Use Case 05
Returns & Exception Handling
A failed delivery or customer return triggers coordinated actions across every system: return-to-sender in the carrier system, inventory restock in the WMS, credit memo or replacement order in the ERP, and customer notification from the support desk. One event. Every system updated.
Use Case 06
Proof of Delivery & Invoice Automation
The carrier confirms delivery. The ERP generates the invoice automatically. The accounting system receives the revenue posting. The customer portal shows “Delivered.” The entire revenue recognition chain, from shipment to invoice to ledger, runs without manual data entry.
Capabilities
Why the platform architecture matters for
Logistics
Logistics integration crosses organizational boundaries. You’re connecting not just your systems, but your carriers’, your 3PLs’, and your customers’ systems. The platform must handle multi-party data flows with the same integrity and visibility as internal ones.
VISIBILITY
Business Object Search
Search for Order #ORD-7204 and see its status across every system in one view: ERP (invoiced), WMS (picked and packed), carrier (in transit, estimated delivery Thursday), customer portal (tracking link active). Your customer service team answers “where’s my order?” in seconds without switching between systems.
PATENTED
Patented Key Handling Service
Shipment SH-4891 is linked across systems: UPS (1Z999AA10123456784), SAP (DN-3302), and Shopify (FUL-887). The Key Handling Service maps these automatically, so all systems reference the same shipment without manual cross-checking.
DATA HARMONIZATION
Value Mapping Services
Carrier statuses like “DEL,” “COMPLETED,” and “40” are mapped once to ‘Delivered.’ Logistics ops maintain these mappings, with no developer needed when onboarding new carriers.
OPERATIONAL
Error Inbox
If a carrier API times out, the Error Inbox flags affected shipments instantly. Ops can fix the issue and resend messages from one interface, no silent failures.
ARCHITECTURE
One-to-All Connectivity (OES)
Add a new carrier, 3PL, or marketplace once, and it connects to all existing systems instantly, with no per-partner builds. When expanding to new regions, you only deploy a Business Connector instead of rebuilding integrations across your landscape.
DATA INTEGRITY
Prerequisite Check & Park Queue
A carrier dispatch confirmation arrives before the warehouse has posted the goods issue. Instead of failing or creating a mismatch, the message parks automatically and processes when the goods issue completes. No out-of-sequence updates. No shipments marked “dispatched” while inventory still shows “in warehouse.”
PROACTIVE
System Health Monitoring
Know when a carrier API degrades, a WMS queue backs up, or a 3PL connection drops, before your shipments start failing. Timer-controlled health checks on every connected system let your team act on warnings, not on customer complaints about missing tracking updates.
Benefits by Role
Who benefits on your Logistics Team
END-TO-END VISIBILITY
VP Logistics / Supply Chain
Every shipment’s status is visible across every system, from order through warehouse, carrier, and delivery. SLA monitoring runs on real-time data, not yesterday’s batch export. Adding a new carrier or 3PL doesn’t mean a three-month integration project.
REVENUE ACCURACY AND COST CONTROL
CFO / Finance Lead
Proof of delivery triggers automatic invoicing. Freight costs and carrier charges reconcile against purchase orders without manual matching. Integration cost scales linearly, adding your fifth carrier costs the same as your second.
PARTNER-READY ARCHITECTURE
CTO / IT Director
Stop building and maintaining per-carrier integrations. The hub model means each carrier, 3PL, and freight forwarder connects once to the OES standard. Every new logistics partner connects to everything already in your landscape, without touching existing connections.
See your logistics systems
connected in 30 minutes
Tell us which systems you run (ERP, WMS, TMS, carriers, 3PLs, e-commerce) and we’ll map how OneEnterprise connects them into a single operational network with real-time visibility across every leg of the journey.