About
About Dropbox
Dropbox is a cloud-based file storage and collaboration platform used by over 700 million registered users and more than 20 million paying customers worldwide. It provides secure file hosting, real-time synchronisation, team collaboration tools, and an extensive API that enterprises use to automate document workflows, content distribution, and file lifecycle management across their technology stack.
Core Capabilities
Cloud file storage, folder sharing, file versioning, selective sync, Paper (collaborative documents), file requests, and Dropbox Sign integration for e-signatures.
Deployment
Dropbox Business and Business Plus add team management, advanced permissions, audit logs, and extended version history. Enterprise adds SSO, tiered admin roles, and compliance controls. The Business Connector supports all tiers via the same API.
Data Model
Dropbox API v2 provides REST endpoints for file and folder operations, sharing, team management, and webhooks for real-time change notifications. OAuth 2.0 is used for authentication across personal and business accounts.
Typical Landscape
Dropbox typically integrates with ERP systems (SAP, Microsoft Dynamics), CRM platforms (Salesforce, HubSpot), project management tools (Asana, Monday.com), and document processing pipelines.
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System Objects
System Objects Covered
The System Connector covers the following Dropbox objects, providing secure API-level access and enabling seamless CRUD operations.
Users
Retrieve and manage Dropbox user account information. Access profile details, space usage, and account status for individual and team members.
File Requests
Create and manage file requests with custom titles, deadlines, and destination folders. Track submission status programmatically.
File Properties
Add, update, and remove custom metadata properties on files and folders. Manage property templates and apply structured key-value tags across content.
Sharing
Share files and folders with internal team members or external parties. Manage shared links, member access levels, and folder membership programmatically.
Files
Upload, download, move, copy, delete, and retrieve metadata for individual files. Supports all file types with version history access.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Automated Document Distribution
When an invoice, contract, or report is generated in your ERP or CRM, it is automatically uploaded to the appropriate Dropbox folder and shared with the relevant team members or external parties, without manual intervention.
Contract & Approval Workflow
New files arriving in designated Dropbox folders trigger downstream processes in your business systems, initiating approval workflows, creating CRM records, or kicking off onboarding steps automatically.
Team Provisioning & Offboarding
When a new employee is added to your HR or identity system, the connector provisions their Dropbox team membership, assigns them to the correct groups, and sets up their folder structure. Offboarding reverses the process cleanly.
Content Sync Across Systems
Files stored in Dropbox stay in sync with connected document management platforms, SharePoint libraries, or project management tools. Version changes in Dropbox propagate to every connected system automatically.
Secure Client Portal Delivery
Generate and distribute client-specific documents, statements, reports, and proposals directly into shared Dropbox folders or via shared links. Access permissions are managed programmatically, not manually.
File Request Automation
Trigger Dropbox file requests from upstream systems. For example, requesting supplier certificates, signed documents, or media assets, and route the received files into the correct workflow automatically upon submission.
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No custom builds and no ongoing maintenance between system pairs.