About
About FedEx
FedEx is one of the world's largest express transportation companies, delivering more than 15 million packages each business day to over 220 countries and territories. Its services span express delivery, ground shipping, freight, and supply chain solutions for businesses of all sizes.
Core Capabilities
FedEx Express (time-definite air), FedEx Ground (day-definite ground), FedEx Ground Economy, FedEx Freight (LTL), and FedEx SameDay, covering both domestic and international shipments.
Deployment
FedEx offers a modern REST API platform accessible via the FedEx Developer Portal, covering shipment creation, tracking, rates, pickups, address validation, locations, and service availability.
Data Model
Operates in more than 220 countries. The Business Connector handles both domestic and international shipping workflows, including customs documentation and duty/tax estimation.
Typical Landscape
FedEx typically integrates with ERP systems (SAP, Dynamics), order management platforms, e-commerce storefronts (Shopify, WooCommerce), WMS, and customer service tools.
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System Objects
System Objects Covered
The System Connector covers the following FedEx objects, providing secure API-level access and enabling seamless CRUD operations.
Tracking
Track packages by tracking number. Returns scan events, current status, estimated delivery date, and proof of delivery details.
Rates
Rate quotes for all FedEx services between any origin-destination pair. Includes list rates, account rates, surcharges, and duty/tax estimates.
Shipments
Create, validate, and cancel shipments. Covers Express, Ground, Ground Economy, and Freight services with full label generation.
Address Validation
Validate and resolve recipient addresses. Classifies addresses as business or residential and flags incomplete or incorrect input.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Automated Shipment Creation from Orders
When a sales order is confirmed in your ERP or e-commerce platform, the FedEx Business Connector automatically creates a shipment, generates a shipping label, and writes the tracking number back to the originating system.
Real-Time Tracking Visibility
Tracking events from FedEx flow directly into your order management, CRM, or customer portal in real time. Customers and operations teams see package status, estimated delivery, and proof of delivery without manual lookups.
Rate Shopping at Checkout
Retrieve live FedEx rate quotes across all available services for any origin-destination pair. Present accurate shipping costs at checkout in your storefront and automatically select the optimal service based on cost or transit time rules.
Address Validation Before Shipping
Validate and correct recipient addresses, including business vs. residential classification, before creating shipments. Eliminate costly address correction surcharges and failed deliveries at scale.
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No custom builds and no ongoing maintenance between system pairs.