About
About iVend Retail
iVend Retail is an omnichannel retail management platform designed for mid-market and enterprise retailers. Built natively on SAP Business One and SAP S/4HANA, it delivers point-of-sale, inventory management, customer loyalty, and retail analytics in a single, tightly integrated solution. Thousands of retail stores worldwide rely on iVend Retail to manage in-store and online operations.
Core Capabilities
Point of Sale, Inventory Management, Customer Loyalty, eCommerce, Store Operations, Retail Analytics, Promotions Engine, and Mobile POS.
Deployment
iVend Retail is designed to operate alongside SAP Business One and SAP S/4HANA. The Business Connector supports both standalone and SAP-integrated deployments via the iVend REST API.
Data Model
Retail-centric architecture with multi-store, multi-warehouse, and multi-currency support. Covers customers, vendors, products, price lists, surcharges, tax codes, and full transaction records.
Typical Landscape
iVend Retail typically integrates with ERP systems (SAP B1, S/4HANA), e-commerce platforms (Shopify, WooCommerce), loyalty platforms, payment gateways, and business intelligence tools.
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Business Objects
Business Objects Covered
The Business Connector covers the following iVend Retail objects, with inbound and outbound components, full data model understanding, and business rule handling built in.
Customer Group
Customer segmentation groups used for pricing, loyalty tiers, and reporting. Includes group codes and descriptions.
Shipping Type
Shipping methods and delivery options available at the point of sale. Includes carrier codes and service level definitions.
Vendor Group
Vendor segmentation groups for procurement categorisation, reporting, and supplier relationship management.
Product Group
Product category hierarchy used for merchandising, reporting, and pricing rule assignment across the product catalogue.
Surcharge
Surcharge definitions applied to transactions, including percentage and fixed-amount surcharges tied to payment types or product groups.
Manufacturer
Manufacturer and brand master data linked to products for catalogue management, supplier tracking, and reporting.
Unit of Measure
Individual unit of measure definitions used for stock counting, sales quantities, and purchase order quantities.
Unit of Measure Group
Groups of related units of measure with conversion factors, enabling flexible quantity handling across retail and warehouse operations.
Price List
Price list definitions with item-level pricing, customer group assignments, validity dates, and currency-specific rates.
Warehouse
Warehouse and store location definitions used for stock management, inventory transfers, and fulfilment routing.
Tax Code
Tax code definitions including rates, tax types, and jurisdiction assignments applied to product and transaction lines.
Payment Type
Payment method definitions including cash, card, voucher, and digital wallet types used at POS and in transaction records.
Customer
Full customer master data including contact details, loyalty membership, customer group assignment, and purchase history flags.
Vendor
Vendor master records including supplier details, contact information, payment terms, and vendor group assignment.
Product
Full product master including descriptions, barcodes, pricing, product group, manufacturer, unit of measure, and warehouse allocation.
Sales Transaction
POS and sales transactions including line items, payment breakdown, applied discounts, taxes, surcharges, and customer linkage.
Returns & Refunds
Return and refund transactions including original transaction reference, returned line items, refund payment method, and restocking indicators.
Country
Country reference data for address validation, tax rules, and regional configuration across stores.
State
State and province reference data linked to countries, used for address management and tax jurisdiction mapping.
Currency
Currency definitions including codes, symbols, and exchange rate references for multi-currency retail operations.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Omnichannel Customer Data Sync
Customer records created in iVend Retail flow automatically to your CRM, ERP, and loyalty platforms. Customer groups, contact details, and purchase history remain consistent across every touchpoint.
Product & Catalogue Distribution
Product master data, including descriptions, pricing, units of measure, and manufacturer details, synchronises from iVend Retail to e-commerce storefronts, supplier portals, and ERP systems in real time.
Transaction Processing & Financial Reconciliation
POS transactions captured in iVend Retail flow into your ERP as sales orders or invoices. Payment types, tax codes, and surcharges are preserved, enabling automated end-of-day financial reconciliation.
Price List Management Across Channels
Price lists maintained in iVend Retail propagate to connected e-commerce and ERP systems. Promotional pricing, customer-group-specific prices, and currency-specific lists are all handled natively.
Warehouse & Inventory Alignment
Warehouse definitions and stock levels in iVend Retail stay in sync with your ERP and WMS. Multi-warehouse retail networks are supported with location-specific inventory visibility across all connected systems.
Vendor & Supplier Data Orchestration
Vendor and vendor group data flows bidirectionally between iVend Retail and procurement or ERP systems. Supplier onboarding updates propagate automatically, eliminating duplicate data entry across platforms.
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