About
About iVendNext
iVend Next by CitiXsys is an AI-native cloud retail management platform designed for modern omnichannel retailers. It unifies point-of-sale, inventory management, CRM, promotions, analytics, and an integrated webstore within a single SaaS platform, with open REST APIs and a marketplace of add-ons that extend functionality without custom development. iVend Next is used by retailers in more than 90 countries to run both brick-and-mortar and digital operations from a single source of truth.
Core Capabilities
Point of Sale, Mobile POS, Inventory Management, CRM, Loyalty, Promotions, Analytics & Reporting, Webstore, and Manufacturing.
Deployment
SaaS-delivered cloud platform with offline-resilient POS terminals. Head-office controls and store operations stay in sync via REST APIs and webhook-based event streaming.
Data Model
Centralised master data model spanning customers, vendors, products, price lists, warehouses, and tax configurations. Transactions reference shared masters, enabling consistent multi-store, multi-currency, and multi-tax reporting.
Typical Landscape
iVendNext typically integrates with ERP systems (SAP Business One, SAP S/4HANA, Microsoft Dynamics), accounting platforms, ecommerce storefronts, payment gateways, and logistics providers.
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Business Objects
Business Objects Covered
The Business Connector covers the following iVendNext objects, with inbound and outbound components, full data model understanding, and business rule handling built in.
Customer Group
Customer segment classifications used to apply group-specific pricing, promotions, and loyalty rules across POS and online channels.
Vendor Group
Vendor segment classifications used to organise supplier relationships and apply group-level procurement and payment terms.
Surcharge
Surcharge definitions applied at checkout, including percentage and flat-rate surcharges for payment methods, services, or delivery.
Manufacturer
Manufacturer records linked to products for brand management, warranty tracking, and supplier attribution.
Unit of Measure
Unit of measure definitions (pieces, kilograms, litres, etc.) used in product, purchasing, and inventory transactions.
Unit of Measure Group
UoM group structures that define conversion factors between related units for a product category.
Price List
Price list headers and line-level pricing per product. Supports multiple lists for customer groups, channels, and promotional periods.
Warehouse
Warehouse and store location records. Includes address, capacity settings, and linkage to POS terminals for stock allocation.
Product Group
Product category hierarchy used for merchandise organisation, reporting, and group-level promotion and pricing rules.
Tax Code
Tax code definitions including rates, applicability rules, and regional configurations used in sales and purchase transactions.
Payment Type
Payment method definitions (cash, card, voucher, digital wallet) with associated rounding rules and settlement configurations.
Shipping Type
Shipping method records including carrier references, delivery time estimates, and cost calculation rules for fulfilment.
Customer
Customer master records including contact details, billing and shipping addresses, assigned customer group, and loyalty membership.
Vendor
Vendor master data including contact information, addresses, assigned vendor group, and default payment and shipping terms.
Product
Product master data including descriptions, SKUs, barcodes, assigned product group, manufacturer, unit of measure, and pricing.
Sales Transaction
Completed point-of-sale and online sales transactions. Includes line items, applied discounts, tax breakdown, payment method, and customer reference.
Refund Transaction
Refund and return transactions linked to original sales. Captures refunded items, quantities, refund payment method, and reason codes.
Country
Country reference data used across address validation, tax configuration, and locale settings in iVendNext.
State
State and province records linked to countries. Used in customer and vendor address management and regional tax rules.
Currency
Currency master including ISO codes, symbols, and exchange rate references for multi-currency retail operations.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
ERP-to-POS Master Data Distribution
Products, price lists, customers, vendors, tax codes, and warehouse configurations managed in your ERP propagate automatically to iVend Next. Store teams always work from a single, current master data set, with no manual re-keying between back-office and POS.
Real-Time Sales Transaction Sync
Every completed sales transaction in iVendNext posts instantly to your ERP or accounting system. Revenue recognition, inventory reduction, and customer balance updates happen without manual export or end-of-day batch jobs.
Omnichannel Customer & Loyalty Data
Customer records created or updated in iVend Next sync to your CRM and ERP. Customer groups, purchase history, and loyalty balances stay consistent across in-store, online, and back-office systems, enabling targeted campaigns and personalised service at every touchpoint.
Refund & Return Processing
Refund transactions recorded in iVendNext trigger the corresponding credit flows in your ERP or accounting platform. Stock reintegration, tax reversal, and payment gateway credits are handled in sequence without manual intervention.
Multi-Store Inventory Visibility
Warehouse and stock-level data from iVendNext feeds your ERP, WMS, and demand planning tools in real time. Replenishment triggers, transfer orders, and purchasing decisions are based on live iVend stock positions across every location.
Vendor & Procurement Integration
Vendor master data and surcharge configurations in iVendNext stay aligned with your purchasing system. Purchase orders and goods receipts flow back into iVendNext to keep cost prices, vendor lead times, and stock levels accurate at the point of sale.
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