About
About Tagrain
Tagrain is a cloud-based point-of-sale and retail management platform designed for small and mid-sized retailers. It covers sales transactions, inventory management, customer loyalty, promotions, reporting, and omnichannel order fulfilment in a single, cost-effective system. Tagrain runs on iPad, Android tablet, and web browser, making it accessible for single-outlet and multi-outlet retailers alike.

Core Capabilities
Point of sale, inventory management, customer management, loyalty and promotions, purchase orders, multi-outlet stock control, and real-time retail dashboards and reports.

Deployment
Fully cloud-based SaaS. Accessible via web browser and native apps for iPad and Android tablets. Multi-outlet retailers manage all locations from a single back-office console.

Data Model
Retail-oriented structure with products, product groups, manufacturers, customer groups, warehouses, tax codes, surcharges, and configurable payment types. Sales and refund transactions are the core transactional records.

Typical Landscape
Tagrain typically operates alongside accounting systems such as Xero and QuickBooks, e-commerce platforms such as Shopify and WooCommerce, ERP systems, and CRM solutions, making integration essential for growing retail businesses.
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System Objects
System Objects Covered
The System Connector covers the following Tagrain objects, providing secure API-level access and enabling seamless CRUD operations.
Currency
Supported currencies for the Tagrain account. Used in transactions, pricing, and multi-currency reporting.
Sales Transaction
Completed point-of-sale transactions. Includes line items, customer, payment type, tax, surcharges, and totals.
Refund Transaction
Refund records linked to original sales transactions. Includes refunded items, amounts, and payment reversal details.
Warehouse
Physical or virtual stock locations. Used for multi-outlet inventory allocation and stock transfer.
Surcharge
Configured surcharges applied at the point of sale. Includes surcharge type, value, and applicability rules.
Manufacturer
Supplier and brand records linked to products. Used for product classification and purchase management.
Product Group
Product categorisation hierarchy. Groups products for reporting, promotions, and catalogue organisation.
Tax Code
Tax rate configurations used on products and sales transactions. Supports multiple tax regimes.
Payment Type
Configured payment methods accepted at the POS. Includes cash, card, and custom payment types.
Customer
Retail customer records. Includes contact details, assigned customer group, loyalty status, and purchase history.
Product
Product master data including name, barcode, price, assigned product group, manufacturer, and tax code.
Customer Group
Customer classification groups. Used to segment customers for pricing, promotions, and loyalty tiers.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Sales Transaction Sync to Accounting
Every completed sales transaction in Tagrain flows automatically into your accounting system, such as Xero, QuickBooks, or an ERP. Revenue, tax, payment type, and customer data are mapped without manual re-entry.
Product Catalogue Distribution
Manage your product master in one place and push it to Tagrain automatically. New products, price changes, and product group assignments sync across your POS and e-commerce channels in real time.
Customer Data Unification
Customers created or updated in Tagrain sync to your CRM or loyalty platform. Customer groups, contact details, and purchase history flow to the systems that need them, giving your team a single customer view.
Refund & Credit Note Automation
Refund transactions recorded in Tagrain automatically trigger credit notes or reversals in your accounting system. Stock levels are adjusted in connected inventory systems at the same time.
Inventory Level Synchronisation
Warehouse stock quantities in Tagrain stay in sync with your ERP or WMS. When a sale is processed at the POS, every connected system reflects the updated stock count immediately.
Master Data Governance
Maintain tax codes, payment types, surcharges, manufacturers, and currencies centrally in your ERP and propagate them to Tagrain, eliminating duplicate maintenance and ensuring consistency across outlets.
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No custom builds and no ongoing maintenance between system pairs.