About
About UPS
UPS (United Parcel Service) is one of the world's largest package delivery and supply chain management companies, operating in over 220 countries and territories. It handles millions of shipments daily across domestic and international networks, offering small package delivery, freight, returns management, and advanced logistics services. UPS provides a developer platform with REST APIs and webhooks that allow enterprise systems to embed shipping, tracking, rating, and pickup capabilities directly into business workflows.
Core Capabilities
Small package delivery (ground, air, international), freight, supply chain solutions, returns management, and access point network. Over 220 countries and territories served.
Deployment
UPS Developer Portal offers REST APIs with OAuth 2.0 authentication. Categories include Shipping, Tracking, Rating, Pickup, Address Validation, Manifest, and Paperless Documents.
Data Model
OAuth 2.0 client credentials and authorization code flows. Supports sandbox (CIE) and production environments. Webhook subscriptions available for real-time tracking events.
Typical Landscape
UPS integrates with ERP systems (SAP, Oracle, Microsoft), e-commerce platforms (Shopify, Magento), WMS, order management systems, and customer portals requiring shipping and tracking capabilities.
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System Objects
System Objects Covered
The System Connector covers the following UPS objects, providing secure API-level access and enabling seamless CRUD operations.
Rates
Rating requests across all UPS service levels. Negotiated account rates, accessorial charges, and dimensional weight calculations.
Tracking
Shipment tracking by tracking number or reference. Activity history, current status, exception events, and estimated delivery.
Address Validation
Street-level address validation for US and international addresses. Correction suggestions and residential vs. commercial classification.
What Lives Under One Roof
What you can do with this connector
All natively built, All sharing OES data model. All accessible from one workspace.
Automated Shipment Creation from Orders
Sales orders confirmed in your ERP or e-commerce platform trigger UPS shipment creation automatically. Labels are generated and returned to the originating system, and tracking numbers are written back to the order record.
Real-Time Tracking Across All Systems
Tracking events from UPS propagate in real time to your CRM, customer portal, and ERP. Customers and support agents see up-to-date delivery status without switching to UPS.com or running manual lookups.
Dynamic Rate Shopping at Checkout
Retrieve live UPS shipping rates across all service levels at the moment a customer checks out or an order is placed. Rates reflect negotiated account pricing, accessorials, and dimensional weight calculations.
Pickup Scheduling from WMS or ERP
When outbound shipments are ready in your warehouse management or ERP system, the connector automatically schedules a UPS pickup. Confirmation numbers and pickup windows are written back to the originating system.
Returns Automation
Trigger return label creation from your OMS or customer service platform when a return is authorised. UPS Electronic Return Labels or Print Return Labels are generated and dispatched to customers automatically.
End-of-Day Manifest & Compliance
Automatically close the daily shipment manifest in UPS at end-of-day, ensuring all packages tendered are captured. Manifest confirmation syncs back to your ERP or WMS for auditing and compliance purposes.
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No custom builds and no ongoing maintenance between system pairs.